14 Jan FUTURE TRENDS: THE FUTURE OF WORK, TECHNOLOGY, AND MORE
Happy New Year! As futurist keynote speakers and strategic advisers to over 1000 brands, we’re often asked: Which trends will define the year ahead? It’s a fine question to ask, as from NFTs to AR and cloud-native platforms to advanced biometrics (and a metaverse full of new possibilities), a host of fresh and original developments promise to redefine the shape of business in coming months. Noting this, what emerging high-tech, business, and socioeconomic developments should you be watching in 2022 and beyond? As we explain in upcoming book Customer Experience: The Ultimate Guide™, several topics that you should be keeping on your radar include:
THE FAST-CHANGING FUTURE OF WORK – Despite job postings returning to pre-pandemic levels, over 85 million positions will go unfilled by 2030, costing organizations $8.5 trillion, even as workers’ priorities continue to shift. Going forward, business leaders must prioritize making investments in HR and talent management strategies every bit as much as investments in their businesses’ core products and solutions.
THE NEW AGE OF SMART – A 4th Industrial Revolution fueled by smart technology is now upon us. With over 45 billion devices now capable of communicating and sharing information with one another, we must all consider: How will AI + automation transform not only our business operations and customer experiences going forward, but also transform the very nature of the work we do?
TECHNOLOGY-FUELED INDUSTRY REINVENTION – Haven’t noticed the impact that high-tech solutions and machine learning are having on fields like finance and insurance yet? You will soon: As big data problems at their core, it’s no surprise that more firms are using predictive technologies to process loan applications, approve mortgages, and transform the concept of risk management.
For more on the future of work, business, technology and other forward-focused topics, be sure to check out our books Think Like a Futurist and FAST >> FORWARD, or drop a line about keynote speaking programs – don’t hesitate to give us a shout today!
