Riddle us this: What do the best resort futurists recommend watching in terms of new technology trends and future innovations? Answers are below…
- Increased personalization – Using AI and data to provide hyper-customized, tailored experiences based on personal preferences. A favorite topic among resort futurists.
- Smart rooms – Resort rooms will become more automated, with smart temperature, lighting, and voice assistants.
- Virtual and augmented reality – Integrating VR and AR into resort activities, entertainment and digital experiences, per the best resort futurists.
- Wellness focus – Resorts will offer more extensive wellness programming around nutrition, mindfulness, fitness, sleep, etc.
- Multigenerational appeal – Catering to a wider array of ages and generations through more diverse activities and facilities.
- Localized experiences – Providing authentic local cultural experiences and partnerships with local providers. A big trend in resort futurists’ eyes.
- Environmental sustainability – Zero waste initiatives, renewable energy, electric vehicle charging and sustainable construction.
- Experiential activities – Offering immersive, transformational activities beyond typical resort entertainment.
- Nomadic spaces – Flexible, reconfigurable lobby, restaurant and event space designs.
- Mobile everything – Cashier-less payments, location-based services, keyless room entry all via mobile.
- Co-working at resorts – Providing workspaces and productivity tools for remote workers and digital nomads.
- Enhanced accessibility – Removing physical and experiential barriers for guests of all abilities.
Long story short: Resort futurists predict casinos and hotels will need to be highly adaptive, with tech-enabled personalization and transformative guest experiences being key differentiators.