urgent care keynote speakers discuss:
- Industry Trends – Growth projections for urgent care, evolving models like hybrid clinics, trends in consumer utilization, impact of recent health policy changes.
- Operational Efficiency – Optimizing workflows, staffing models, supply management, reducing costs and waste, maximizing reimbursements, efficient clinic design.
- Technology Innovation – Leveraging EMR systems, telehealth, e-booking applications, point-of-care testing, and data analytics to improve operations.
- Patient Experience – Designing consumer-friendly facilities, reducing wait times, implementing satisfaction surveys, enhancing care team communication skills.
- Quality and Safety – Establishing protocols, meeting accreditation standards, benchmarking performance, reducing liability risks, managing high-risk presentations.
- Revenue Maximization – Diversifying services, credentialing physicians, intelligent coding/billing practices, payer contract negotiations, marketing for volume.
- HR Management – Recruiting, training and retaining top medical talent, building company culture, addressing burnout, developing staff engagement.
- Leadership Principles – Creating a vision, leading change, building strong teams, decision making, avoiding pitfalls of urgent care management.
- Work-Life Balance – Encouraging healthy lifestyles, stress management, and work-life harmony for providers working in a high-intensity urgent care environment.
- Future Outlook – Anticipating impacts of macro trends like aging population, labor shortages, physician burnout, consumerism, and increased competition in outpatient care.
The goal is to provide urgent care owners, executives and staff with insights and best practices to improve operations, patient care and financial performance.