22 Feb DIGITAL BANKING APPS AND THE FUTURE OF FINANCE
Digital banking apps are anticipated to become central hubs managing consumers’ financial lives by integrating innovative capabilities from payments to planning tools. Based on user preferences and transaction history data, they will proactively provide personalized, intelligent support comparable to a private banker.
Sophisticated apps already allow remote account opening, peer-to-peer transactions, cross-border remittances and budget tracking. But we’ll see comprehensive dashboards added to control subscriptions, investments, taxes, insurance and loans from one platform. Users will switch banks less thanks to sticky, integrated environments.
Artificial intelligence will power more advanced features too like providing tailored insights on spend patterns, warning on unusual activity suggesting potential fraud, advising ways to eliminate fees, identifying contextual offers and automatically optimizing savings rates across goals.
Apps will interface with emerging technologies as well – soon allowing customers to invest in cryptocurrencies, blockchain assets and digital collectibles alongside traditional stocks and mutual funds, monitored on a single portfolio dashboard. QR code mobile payments at retail outlets via app wallet connections will phase out cards.
Based on robust data gathered around user transactions, life events, risk appetite and preferences, some apps will even facilitate pre-approved lending offers for customized mortgages, business loans or credit lines at competitive rates, with expedited processing due to data-validated qualification.
Location-based notifications will increase, reminding about credit card rewards for nearby vendors or warning when approaching account balance thresholds for budgets. Account aggregation consolidating information from accounts at other institutions will continue expanding to centralized apps as well for holistic monitoring.
With open APIs allowing connections to various financial platforms, deep analytics and intelligent support functionalities, bank apps are in general evolving into indispensable money management hubs accompanying users nearly everywhere they go to guide both short-term spending and long-term wealth creation.