20 Jul CONFERENCE CALL MODERATOR, MC AND CORPORATE EVENT HOST SPEAKER
Conference call moderators, hosts, facilitators and MCs for corporate meetings are keynote speakers who facilitate and manage virtual or teleconference meetings to ensure they run smoothly and efficiently. All come in handy in today’s business environment, where remote and hybrid work arrangements have made conference call moderators and virtual meetings increasingly common. We explore what the job entails.
1. Meeting Preparation:
– Work with organizers to understand meeting objectives and agenda
– Ensure all participants have necessary access information and materials
– Test technology and connections in advance
2. Meeting Facilitation:
– Introduce the meeting purpose and participants
– Guide the discussion as conference call moderators according to the agenda
– Manage speaking turns and ensure all voices are heard
– Keep the meeting on track and on time
3. Technology Management:
– Assist participants with technical issues
– Manage audio/video settings as needed
– Handle screen sharing and presentation transitions
4. Engagement Promotion:
– Encourage participation from all attendees
– Manage Q&A sessions
– Facilitate polls or other interactive elements
5. Conflict Resolution:
– Address any disagreements or tensions professionally
– Ensure discussions remain respectful and productive
6. Note-Taking and Follow-Up:
– Capture top points and action items that conference call moderators track
– Distribute meeting minutes or summaries afterward
7. Time Management:
– Keep the meeting on schedule
– Allocate appropriate time for each agenda item
8. Compliance and Security:
– Ensure adherence to corporate policies and legal requirements
– Manage confidentiality and access control for sensitive meetings
9. Virtual Etiquette Enforcement:
– Remind participants of best practices for virtual meetings
– Manage muting/unmuting to reduce background noise
10. Adaptability:
– Handle unexpected issues or changes in the meeting flow
– Adjust facilitation style to different types of meetings (e.g., board meetings, team check-ins, client presentations)
Conference call moderators are useful for:
– Large-scale meetings with many participants
– High-stakes meetings where smooth execution is critical
– Cross-cultural or international meetings where communication facilitation is important
– Complex discussions that require careful management of multiple perspectives
Employing skilled conference call moderators, companies can enhance the effectiveness of their virtual meetings, ensure clear communication, and maximize productivity in remote or hybrid work environments.