Internal communications speaks to the strategies, channels and engagement efforts organizations use to effectively share information, updates, goals and feedback between leadership and employees. Robust internal communication ensures staff at all levels remain connected, informed and aligned with the company's changing vision and priorities.Common internal...
Employee engagement spans the emotional and intellectual commitment employees show in contributing to company success. An engaged workforce goes above basic job expectations in productivity, accountability, ownership, and advocacy for the organization based on a positive working experience.Engaged employees feel their voices matter, skills grow...
The data economy is a concept that touches on the system of production, distribution and trade of data assets between different stakeholders that hold commercial and consumer value. As data proliferates across society, it increasingly becomes an economic input, driver and output powering models, decisions...
Zero trust security models assume there are threat actors both inside and outside a network, and no access should be implicitly trusted. That goes beyond perimeter-based security approaches that rely on firewalls to prevent breaches. Instead, zero trust verifies all resource access continually and enforces...
A digital wallet refers to an electronic device, online service or software application that allows individuals to securely store and access debit cards, credit cards, money, loyalty cards and other credentials for transactions and identification. Top providers of digital wallets enable users to make electronic...
Smart city destinations integrate information and communication technologies across civic infrastructure, operations, and services to elevate quality of life for residents and visitors while enhancing efficiency and sustainability. Such advanced towns strategically apply interconnected devices, renewable energy, autonomous mobility, predictive data analytics, and internet-enabled urban...
Smart grids mean upgraded electricity infrastructure that uses advanced technologies to monitor, protect and automatically optimize the operation of the network in real-time. They enhance power delivery and usage to benefit both utilities and consumers through enhanced resilience, efficiency, reliability and integration of renewable sources.Traditional...
Practically speaking, the concept of customer experience touches on how customers perceive their interactions with a company and its products or services. The principle encompasses every stage of the customer journey, from initial research and discovery of a brand to purchasing, onboarding, usage, service requests,...
Renewable energy comes from natural sources or processes that are constantly replenished. Offerings would encompass sunlight, wind, rain, tides, waves and geothermal heat. The renewable resources harnessing these flows of energy are constantly renewed in a short timeframe. They are virtually inexhaustible, unlike rapidly depleting...
The term CRM stands for customer relationship management. It refers to all the strategies, techniques, tools, and technologies companies use to manage and analyze customer interactions in order to build stronger, more profitable customer relationships over time.CRM software centralizes customer data across the various touchpoints...
