Author: scott

25 Nov CUSTOMER SERVICE EXPERTS: CUSTOMER EXPERIENCE MADE SIMPLE

Posted at 07:33h in Customer Service, Advertising, Communications and PR, Design Thinking, Keynote Speakers

As customer service experts and customer experience keynote speakers, we're often asked to consider how organizations and build customer loyalty and attract new audiences. The answers are far simpler than you make suspect. Often, all it takes is a slight shift in tactics, or way...

21 Nov PUBLIC SPEAKER: HOW TO FIND NEW CUSTOMERS, GET DEALS DONE ONLINE

Posted at 07:20h in Business, Customer Experience CX, Customer Service, Finance and Banking, Leadership, Management, Marketing, Technology

Public speakers frequently give keynote speeches on topics like business leadership, change management and innovation. What they don't do as often is give you expert hints, tips, and best practices for actually attracting new customers and building your business online. So whenever we serve as...

20 Nov TALENT DEVELOPMENT, HR TRENDS, AND HUMAN CAPITAL

Posted at 07:18h in Associations, Business, Change Management, Technology, Training and Development

People are an organization's most important asset, and learning to not only recruit and retain, but also upskill and train top talent will be increasingly crucial to survival going forward. So how can you promote these topics in your organization - and embrace diversity and...

19 Nov DISRUPTION KEYNOTE SPEAKER: PIVOTING BACK TO SUCCESS

Posted at 16:32h in Associations, Advertising, Business, Communications and PR, Customer Service, Future Trends, Futurist, Innovation, Keynote Speakers, Leadership, Management, Marketing

As disruption keynote speakers, we often speak about topics like leadership, innovation, technology, and change management. But lately, we're also being asked to talk about how organizations can bounce back and quickly pivot or turn around their current strategy or operations to find success. Trade...

19 Nov THE FUTURE OF WORK: AI, AUTOMATION, AND DATA ANALYSIS

Posted at 07:22h in Future of Work, Future Trends, Futurist, Innovation, Keynote Speakers

The future of work clearly lies in artificial intelligence (AI), automation, and workflow optimization, topics we find ourselves speaking on frequently. But market research shows that under 10% of data being collected by organizations is actually being utilized to positive effect, and many businesses still...

16 Nov CHANGE MANAGEMENT: DRIVING ORGANIZATIONAL CHANGE AND GROWTH

Posted at 07:17h in Business, Change Management, Creativity, Finance and Banking, Future of Work, Future Trends, Technology, Workforce Trends and Innovations

Change management speakers love to give virtual presentations and key note speeches filled with flowery prose and catchy stories about why it's important to keep up with changes in life and business. But the truth is, it's far simpler to do so than even they...

16 Nov TECHNOLOGY EXPERT: NEW BUSINESS TRENDS, INNOVATIONS

Posted at 07:08h in Associations, Advertising, Communications and PR, Finance and Banking, Futurist, Keynote Speakers, Management, Marketing

Technology experts make no bones about it: High-tech solutions are an essential tool for helping you stay one step ahead of the competition - and one step ahead the curve. Luckily, they're also becoming more cost-affordable and easier to implement than at any point in...

15 Nov HOW FUTURISTS THINK AND BUILD BUSINESS STRATEGY

Posted at 18:46h in Change Management, Creativity, Customer Service, Design Thinking, Future of Work, Future Trends, Keynote Speakers, Leadership

As a futurist keynote speaker and trends expert, I find that it's important to remind audiences up-front: Despite common misconceptions, futurists aren’t psychic, and we don’t actually predict the future for a living. Instead, we serve as market researchers and digital anthropologists of a sort....

15 Nov HOW TO BUILD AND GROW YOUR ASSOCIATION

Posted at 18:36h in Change Management, Communications and PR, Customer Service, Finance and Banking, Future of Work, Futurist, Innovation, Marketing, Personal Finance

What does it take to get a business like an association off the ground, or explore a new strategic initiative, today? Next to nothing, actually – often, you just need a few hours’ spare time and a credit card. Over a third of America is...

15 Nov HOW ASSOCIATIONS CAN INNOVATE AND ADAPT TO COVID-19

Posted at 18:15h in Associations, Advertising, Business, Change Management, Communications and PR, Future of Work, Futurist

Associations looking to innovate and successfully handle the process of change management are advised to remember that getting ahead in an age of COVID-19 is about being more resourceful, not having more resources. Likewise, they'd also do well to keep in mind that flexibility is...