Author: scott

Being customer experience (CX) keynote speakers and consultants, we find ourselves being asked more and more: What's the secret to designing a great customer experience - and taking customer service to the next level? Likewise, partners often wonder: How can you create a corporate culture...

As many new workplace trends and workforce innovations as COVID-19, political uncertainty, and market upheaval have ushered in, finding ways to successfully inspire and motivate employees is often simpler than you might suspect. In fact, as we've found in our market research, sometimes, all it...

Many top futurist speakers note: Business leadership best practices, change management essentials, and workforce trends are quickly being upended in the wake of COVID-19 and ongoing geopolitical and economic uncertainty. But despite growing market volatility, learning to surf these incoming waves of change doesn't have...

Like corporate culture keynote speakers are prone to point out, everything in business starts with mission and values. As much as topics like creativity, innovation, and new workforce trends hog headlines, your ability to successfully leverage all depends on your workforce's capacity to learn, adapt,...

Wondering what the future of work holds, and which new workforce trends and innovations will define tomorrow's workplace? The latest installment in our series of articles summarizing our recent market research helps break it down.Topic: Creating a More Flexible Approach to Work: Redesigning Employee SchedulesScenario:...