Author: scott

01 Jul NEW TRAVEL AND HOSPITALITY TRENDS: 2021, 2022, AND BEYOND

Posted at 08:13h in Travel and Hospitality, Change Management, Communications and PR, Customer Experience CX, Customer Service, Technology, Training and Development

Topic: How Technology is Making Travel More Human Scenario: Biometrics (face/voice recognition and gesture-tracking technology) are making it possible to do everything from step onto a flight to check into a hotel to purchase an item from a store without having to touch anything or ever...

22 Jun REAL ESTATE KEYNOTE SPEAKER: LEADERSHIP AND INNOVATION STRATEGY

Posted at 05:31h in Advertising, Business, Change Management, Communications and PR, Customer Experience CX, Customer Service, Design Thinking

Like we frequently touch on in keynote speeches and training workshops, innovation is often simpler than it seems. For example, say you’re a real estate firm hoping to compete in one of today’s most competitive and crowded markets - how would you go about standing...

15 Jun DIGITAL TRANSFORMATION: EXPERT HINTS, TIPS, NEWS INSIGHTS

Posted at 07:09h in Change Management, Business, Design Thinking, Future Trends, Innovation, Technology

Topic: Make Your Business More Data Literate Scenario: Data is currently the lifeblood of any modern organization, but studies tell us that less than 1 in 10 businesses believe that they are data literate and know what it takes to make the most of this information....

08 Jun LEADERSHIP STRATEGY: HOW TO PIVOT, PLAN FOR WHAT’S NEXT

Posted at 07:23h in Associations, Business, Keynote Speakers, Leadership, Management, Personal Finance, Technology

Leadership speakers often talk at length about topics like creativity, innovation, and change management. But the truth is that many simple shifts in strategy and approach can work workers when it comes to boosting your odds of finding business success. What's more, you don't have...

14 May REAL ESTATE INNOVATION: A STUDY IN CREATIVITY

Posted at 18:27h in Advertising, Communications and PR, Creativity, Design Thinking, Marketing, Personal Finance

Any of you loyal readers care to guess what the fastest growing industry is today in America, at least from the standpoint of new job creation. Could it be technology? Finance? Healthcare? Curiously, it turns out that the answer is actually cannabis, with the market...

04 May DIVERSITY AND SUSTAINABILITY: THE INSIDE GUIDE

Posted at 07:59h in Creativity, Customer Experience CX, Customer Service, Diversity, Future Trends, Innovation, Leadership, Management

Topic: There’s More to Diversity Than MulticulturalismScenario: Trade secret – diversity can be one of the ultimate sources of competitive advantage in business. But diversity is about more than multiculturalism: It’s all about appreciate the value of bringing a wide range of perspectives and ideas...

26 Apr CUSTOMER EXPERIENCE SPEAKER: RETHINKING CUSTOMER SERVICE

Posted at 07:00h in Customer Experience CX, Customer Service, Design Thinking, Diversity, Future of Work, Future Trends, Workforce Trends and Innovations

Topic: Customer Experience and Design Essentials: Rethinking the Customer JourneyScenario: Business executives are often great about coming up with business ideas, but struggle to implement them in user-friendly fashion – by being clear and up-front about value propositions and features, removing friction and action steps...

21 Apr TRAVEL FUTURISTS: HOW TO PLAN THE PERFECT GETAWAY

Posted at 07:30h in Travel and Hospitality, Customer Experience CX, Customer Service, Future Trends, Futurist, Innovation, Meetings and Events, Photography, Sport

Travel futurists and keynote speakers are handy folks to have along on any vacation or business trip. After all, many have great hints, tips, and ideas (not to mention stories) to share. But you don't need to be a travel futurist, hospitality keynote speaker, or...

14 Apr EXPERT TRAVEL TIPS AND VACATION PLANNING ADVICE

Posted at 07:30h in Travel and Hospitality, Advertising, Communications and PR, Customer Experience CX, Finance and Banking, Marketing, Meetings and Events, Sport, Technology

Serving as travel keynote speakers and futurists on hospitality, we often talk about new leadership, innovation, and business trends coming to the industry. But in addition, we're also frequently asked to weigh in with expert hints, tips, and advice on how to make the most...

10 Apr TECHNOLOGY AND DIGITAL TRANSFORMATION MADE SIMPLE

Posted at 07:30h in Associations, Advertising, Customer Service, Finance and Banking, Future of Work, Marketing, Technology, Workforce Trends and Innovations

When it comes to driving business results, there's more to technology and digital transformation than you might anticipate. We break down some key points to keep in mind as you embark on your digital transformation journey in our latest summaries of recent market research:Topic: Big...