Customer Experience CX

29 Apr SKILLS TRAINING: HOW WILL TOMORROW’S TOP TALENTS LOOK DIFFERENT FROM TODAY’S?

Posted at 21:00h in Business, Change Management, Creativity, Customer Experience CX, Customer Service, Defense and Military, Design Thinking

In today's fast-paced world, the landscape of skills training is evolving rapidly to keep up with emerging technologies and changing job market demands. Moving into the coming weeks and months, the global workforce will require continuous upskilling and reskilling to remain competitive and innovative. I...

27 Apr FRAUD AND ID THEFT IN THE AGE OF DIGITAL IDENTITY MANAGEMENT

Posted at 09:54h in Cloud and Online Security, Creativity, Customer Experience CX, Customer Service, Cybersecurity, Data Privacy and Identity Management

As technology and online connectivity become increasingly ubiquitous, so too does the threat of fraud and identity (ID) theft. Cybercriminals are constantly developing new tactics and tools to exploit vulnerabilities, making it increasingly difficult for individuals and organizations to protect themselves. Given how rapidly the...

26 Apr THE FUTURE OF IN-STORE AND CUSTOMER EXPERIENCE

Posted at 11:49h in Agriculture Farming and AgTech, Alcohol and Spirits, Beauty Products Fashion and Apparel, Blockchain and Cryptocurrency, Change Management, Creativity, Customer Experience CX, Customer Service, Cybersecurity, Uncategorized

As online shopping continues to gain popularity, brick-and-mortar retailers are looking for ways to differentiate themselves and provide a unique in-store experience. Like I often tell keynote speaking audiences, the future of customer experience is therefore being shaped by several social, economic, and technological trends.Gaining...

26 Apr LOOKING SHARP! EXPLORING FUTURE TRENDS IN GRAPHICS CARDS AND GPUS

Posted at 11:21h in Association Management and Leadership, Associations, Customer Experience CX, Customer Service, Social Networks and Social Media, Sustainability, Sustainability and ESG, Technology

The world of computers is continually changing and evolving, and graphics cards and GPUs (Graphics Processing Units) are no exception. With constant advancements in computing power, memory capacity, and energy efficiency, new offerings promise to revolutionize various industries, including gaming, artificial intelligence, and even quantum...

07 Apr CHIEF INFORMATION OFFICER (CIO): FINDING BUSINESS SUCCESS IN A CHANGING WORLD

Posted at 07:12h in AI, Automation, and Machine Learning, Automobiles EVs and Self Driving Cars, Blockchain and Cryptocurrency, Cloud and Online Security, Creativity, Customer Experience CX, Customer Service, Cybersecurity, Technology

The role of the Chief Information Officer (CIO) is changing as we speak. As organizations become more reliant on technology to drive growth and innovation, their role has become increasingly critical, however. Noting this, we can't help but be intrigued by what the future of...

07 Apr CFO 3.0: NEW ROLES, RESPONSIBILITIES, AND FINANCIAL INNOVATIONS

Posted at 07:08h in Advertising, Association Management and Leadership, Associations, Change Management, Cloud and Online Security, Creativity, Customer Experience CX, Customer Service, Design Thinking, Digital Transformation, Diversity, Innovation, Leadership, Management, Uncategorized

As businesses continue to evolve and become more complex, the role of the CFO has also evolved. In the past, these financial leaders were primarily responsible for managing a company's finances, but today they have taken on a more strategic role. These senior leaders are...

06 Apr A NEW AGE OF ORTHODONTICS

Posted at 13:42h in Advertising, Change Management, Creativity, Customer Experience CX, Customer Service, Healthcare and Medical, Innovation

Orthodontics, the dental specialty concerned with the diagnosis, prevention, and correction of malpositioned teeth and jaws, has come a long way since its inception. Traditional metal braces and retainers have been the standard of care for decades. However, as we venture deeper into the 21st...

06 Apr THE FUTURE OF HIGHER EDUCATION REVEALED

Posted at 07:43h in Customer Experience CX, Customer Service, Cybersecurity, Education - Schools, Colleges, University Programs, Future Trends, Futurist, Keynote Speakers, Leadership, Management, Personal Finance

Higher education has always been a cornerstone of personal and professional development, providing individuals with the skills and knowledge needed to succeed in their chosen fields. But as you might have also noticed recently, given the rapid pace of technological advancement and changing social and...

06 Apr SLEEPING WELL: THE FUTURE OF MATTRESSES AND BEDDING

Posted at 07:36h in Advertising, Communications and PR, Customer Experience CX, Customer Service, Sustainability, Sustainability and ESG

As our understanding of the importance of sleep for our health and well-being continues to grow, so too does the innovation in the mattress and bedding industry. From memory foam to adjustable beds to high-tech sheets, there are a variety of products available that aim...

05 Apr THE COLD CHAIN EVOLVES: FUTURE TRENDS AND INNOVATIONS

Posted at 05:42h in Automobiles EVs and Self Driving Cars, Customer Experience CX, Customer Service, Design Thinking, Digital Transformation, Uncategorized

The cold chain industry is a foundational provider of services to businesses and individuals around the world, effectively ensuring the safe and efficient transport of temperature-sensitive goods, including food, pharmaceuticals, and biologics. As the global economy continues to grow, demand for cold chain logistics is...