Customer Service

19 Apr

Posted at 08:56h in Technology, Customer Service, Cybersecurity, Digital Transformation, Finance and Banking, Training and Development, Travel and Hospitality

Prepare for Breach: Rethinking Cybersecurity in Tomorrow’s Online World – Trade secret: As security pros know, it’s no longer a question of if organizations will get hacked, but when: So why are we so surprised and outraged at all the ransomware and cyberattacks happening today?...

14 Apr

Posted at 06:15h in Advertising, Associations, Business, Change Management, Communications and PR, Creativity, Customer Experience CX, Customer Service, Cybersecurity, Design Thinking, Digital Transformation, Diversity, Finance and Banking, Future of Work, Future Trends, Futurist, Innovation, Keynote Speakers, Leadership, Management, Marketing, Meetings and Events, Personal Finance, Sustainability, Technology, Training and Development, Travel and Hospitality, Workforce Trends and Innovations

How can you adapt to change, disruption, and uncertainty − and the challenges of a post-pandemic world? Which business and technology trends will most define the future of life and work? What does it take to design hit products and experiences going forward − and...

14 Mar

Posted at 10:32h in Advertising, Communications and PR, Customer Experience CX, Customer Service, Digital Transformation, Marketing, Technology

You don't have to be a cybersecurity keynote speaker or data privacy consultant to know that digital dangers are on the rise and that online safety is fast-becoming a trending topic for organizations in every field. In case you're wondering what questions that you should...

22 Feb

Posted at 05:34h in Business, Change Management, Customer Service, Design Thinking, Digital Transformation, Future of Work

In keeping with our previous post, here are several topics we've recently been exploring as part of our keynote speaking and management consulting practices.Want Digital Transformation? Transform Your Culture First – Digital transformation isn’t as difficult as many firms think from a purely technical standpoint...

14 Jan

Posted at 10:03h in Customer Service, Digital Transformation, Future Trends, Futurist, Technology, Training and Development, Workforce Trends and Innovations

Happy New Year! As futurist keynote speakers and strategic advisers to over 1000 brands, we’re often asked: Which trends will define the year ahead? It’s a fine question to ask, as from NFTs to AR and cloud-native platforms to advanced biometrics (and a metaverse full...