Customer Service

21 Apr

Posted at 07:30h in Travel and Hospitality, Customer Experience CX, Customer Service, Future Trends, Futurist, Innovation, Meetings and Events, Photography, Sport

Travel futurists and keynote speakers are handy folks to have along on any vacation or business trip. After all, many have great hints, tips, and ideas (not to mention stories) to share. But you don't need to be a travel futurist, hospitality keynote speaker, or...

10 Apr

Posted at 07:30h in Associations, Advertising, Customer Service, Finance and Banking, Future of Work, Marketing, Technology, Workforce Trends and Innovations

When it comes to driving business results, there's more to technology and digital transformation than you might anticipate. We break down some key points to keep in mind as you embark on your digital transformation journey in our latest summaries of recent market research:Topic: Big...

06 Apr

Posted at 07:00h in Business, Customer Experience CX, Customer Service, Digital Transformation, Technology, Training and Development

MANAGE HIGH-TECH CHANGE AND DISRUPTION Technology continues to reshape the world of business, even as uncertainty has become the only certainty that organizational leaders can predict going forward.   In Digital Transformation: The Definitive Guide™, you won’t just discover how the world’s most successful enterprises and executives lead...

02 Apr

Posted at 07:30h in Future Trends, Customer Service, Future of Work, Futurist, Innovation, Keynote Speakers, Training and Development

Trade secret: While pivot keynote speakers often expound at length at the importance of thinking ahead, there's more to designing a future-proof business strategy than wishful thinking. That means having to implement more flexible solutions and tactics for getting ahead. As frequent guest presenters and...

08 Mar

Posted at 06:41h in Advertising, Communications and PR, Customer Experience CX, Customer Service, Leadership, Marketing, Photography, Technology, Travel and Hospitality

As sales keynote speakers and training class presenters, it's not uncommon to be asked by clients what it takes to build competitive advantage, and how to stay relevant, especially in fast-changing or challenging business times. The answer is oftentimes just a little bit more cleverness...

08 Jan

Posted at 06:36h in Associations, Customer Experience CX, Customer Service, Design Thinking, Finance and Banking, Personal Finance, Technology

As strategic consultants, we're often asked: What does it take to future-proof a business? Trade secret: Not all that much when you're willing to put yourself a more forward-thinking mindset, and consistently look for ways to invest in acquiring and deploying tomorrow's solutions today. In...