Digital Transformation

16 Mar

Posted at 07:04h in Uncategorized, AI, Automation, and Machine Learning, Associations, Customer Experience CX, Customer Service, Design Thinking, Digital Transformation

Welcome to the future of customer service and customer relationship management (CRM): With new advancements in technology and changes in consumer expectations, businesses must adapt to remain competitive. Going forward, best practices will require a balance between automation and human interaction, with an emphasis on...

15 Mar

Posted at 07:38h in Uncategorized, Associations, Business, Change Management, Cloud and Online Security, Digital Transformation, Future of Work, Future Trends, Futurist

The future of agriculture, farming, and co-ops is shaping up to be an exciting one, as new technologies and innovations are accelerating industry shifts and driving change in the agriculture industry. Co-ops, or cooperative businesses owned and operated by their members, have long been a...

15 Mar

Posted at 07:30h in Advertising, AI, Automation, and Machine Learning, Associations, Design Thinking, Digital Transformation, Diversity, Technology, Training and Development, Travel and Hospitality, Workforce Trends and Innovations

Travel is changing, and - even at a glance - looking at the future of hotels and hospitality reveals many industry shifts that are still yet to occur. Looking ahead, the field is poised to be reshaped by advancements in technology, changing consumer preferences, and...

15 Mar

Posted at 06:59h in Business, Change Management, Customer Experience CX, Customer Service, Design Thinking, Digital Transformation, Diversity, Innovation, Leadership, Uncategorized

As you may be aware, the future of senior living and communities is a topic of great interest to many people. With the aging of the baby boomer generation, and many nations' populations continuing to age, the demand for more forward-thinking residential options is increasing...

13 Mar

Posted at 15:21h in Blockchain and Cryptocurrency, Cloud and Online Security, Data Privacy and Identity Management, Design Thinking, Digital Transformation, Management, Marketing, Workforce Trends and Innovations

The future of utilities (power, gas, electric, water), co-ops, and other industry players is rapidly shifting before our very eyes. As a matter of fact, it has been changing at breakneck speed in recent years, with new technologies and environmental concerns shaping the future of...

12 Mar

Posted at 16:10h in AI, Automation, and Machine Learning, Data Privacy and Identity Management, Design Thinking, Digital Transformation, Education - Schools, Colleges, University Programs, Metaverse, NFTs, and Web 3.0, Personal Finance, Training and Development

Ask any teacher, professor, or educator, and they'll tell you that the future of education is rapidly evolving, driven by advances in technology, changes in societal needs, and new approaches to teaching and learning. Noting this, it's important to think about what's coming next for...

12 Mar

Posted at 15:37h in AI, Automation, and Machine Learning, Blockchain and Cryptocurrency, Data Privacy and Identity Management, Design Thinking, Digital Transformation, Diversity, Education - Schools, Colleges, University Programs, Future of Work, Future Trends

Defining the future of risk management - and best practices for managing risks going forward - isn't straightforward or simple. After all, risk management has always been a vital component of any successful business. It is the process of identifying, analyzing, and mitigating potential risks...

12 Mar

Posted at 08:37h in AI, Automation, and Machine Learning, Blockchain and Cryptocurrency, Cloud and Online Security, Data Privacy and Identity Management, Digital Transformation, Diversity, Finance and Banking, Future of Work, Insurance - Home, Auto, Medical, Casualty, Property, Metaverse, NFTs, and Web 3.0, Workforce Trends and Innovations

Being change speakers and key note presenters, our team of futurists and consultants is frequently asked to weigh in on disruptive innovation, change management initiatives, and the ever-shifting shape of different industries. We were recently asked to take a look at the world of finance,...

11 Mar

Posted at 14:07h in AI, Automation, and Machine Learning, Blockchain and Cryptocurrency, Communications and PR, Data Privacy and Identity Management, Digital Transformation, Innovation, Metaverse, NFTs, and Web 3.0, Workforce Trends and Innovations

As a disruption keynote speaker and futurist who trains thousands of executives every year on how to lead through change and disruption, I’m often asked three simple, but challenging questions:How can a working professional see what’s coming next, let alone successfully plan for it?What does...