Future Trends

13 Aug

Posted at 05:56h in Change Management, Customer Experience CX, Cybersecurity, Future Trends, Technology, Travel and Hospitality, Workforce Trends and Innovations

Rise of the Robots: AI is Coming for Your Job – Unless You Can’t Be Replaced – Fun fact: Artificially-intelligent chatbots (software personalities) are now smart enough to pass for humans in conversation, and they even have AI-powered software tools where you can enter a...

10 Aug

Posted at 07:09h in Future of Work, Associations, Business, Change Management, Future Trends, Futurist, Leadership, Management

Topic: What is Flexwork?: Rethinking the Future of Tomorrow’s Workplace and SchedulesScenario: A concept championed by market leaders like Palo Alto Networks, Square, Zoom, and Box, flexwork suggests as follows: That the future of work now requires organizations to be way more adaptable and put...

08 Jul

Posted at 05:44h in Cybersecurity, Digital Transformation, Future of Work, Future Trends, Training and Development, Workforce Trends and Innovations

How to Secure the Future of Travel and Transportation – Security checkpoints that scan your face and you simply walk through. Airport terminals where you drop off bags, check in at kiosks, and never interact with a human being. Package pickup points and hotel rooms...

04 May

Posted at 07:59h in Creativity, Customer Experience CX, Customer Service, Diversity, Future Trends, Innovation, Leadership, Management

Topic: There’s More to Diversity Than MulticulturalismScenario: Trade secret – diversity can be one of the ultimate sources of competitive advantage in business. But diversity is about more than multiculturalism: It’s all about appreciate the value of bringing a wide range of perspectives and ideas...

26 Apr

Posted at 07:00h in Customer Experience CX, Customer Service, Design Thinking, Diversity, Future of Work, Future Trends, Workforce Trends and Innovations

Topic: Customer Experience and Design Essentials: Rethinking the Customer JourneyScenario: Business executives are often great about coming up with business ideas, but struggle to implement them in user-friendly fashion – by being clear and up-front about value propositions and features, removing friction and action steps...

21 Apr

Posted at 07:30h in Travel and Hospitality, Customer Experience CX, Customer Service, Future Trends, Futurist, Innovation, Meetings and Events, Photography, Sport

Travel futurists and keynote speakers are handy folks to have along on any vacation or business trip. After all, many have great hints, tips, and ideas (not to mention stories) to share. But you don't need to be a travel futurist, hospitality keynote speaker, or...

02 Apr

Posted at 07:30h in Future Trends, Customer Service, Future of Work, Futurist, Innovation, Keynote Speakers, Training and Development

Trade secret: While pivot keynote speakers often expound at length at the importance of thinking ahead, there's more to designing a future-proof business strategy than wishful thinking. That means having to implement more flexible solutions and tactics for getting ahead. As frequent guest presenters and...