Technology

08 Jan STRATEGIC CONSULTANT: HOW TO FUTURE-PROOF YOUR BUSINESS

Posted at 06:36h in Associations, Customer Experience CX, Customer Service, Design Thinking, Finance and Banking, Personal Finance, Technology

As strategic consultants, we're often asked: What does it take to future-proof a business? Trade secret: Not all that much when you're willing to put yourself a more forward-thinking mindset, and consistently look for ways to invest in acquiring and deploying tomorrow's solutions today. In...

17 Dec HOW IS COVID-19 CHANGING CUSTOMER BEHAVIOR?

Posted at 07:11h in Communications and PR, Advertising, Customer Experience CX, Customer Service, Technology

Market research and business intelligence can prove a powerful tool for helping you build your businesses, and stay one step ahead of changes in customer habits and shopping trends. That's because market developments and shifts in customer interests are now happening at a blistering clip....

08 Dec TRAINING AND DEVELOPMENT: THE ONLINE AND VIRTUAL FUTURE OF WORK

Posted at 16:47h in Training and Development, Associations, Business, Leadership, Technology, Workforce Trends and Innovations

Training and development professionals keep asking: What does it take to education upskill employees in today's remote and virtual work environment? The short answer: It certainly requires businesses (and business leaders) to get more creative. On the bright side, that doesn't mean that your efforts...

03 Dec WORKFORCE TRENDS AND INNOVATIONS: HYBRID VS. DIGITAL VS. REMOTE WORK

Posted at 04:08h in Advertising, Associations, Business, Management, Personal Finance, Technology

New workforce trends and innovations are plentiful: None more so than the switch to hybrid, digital, and virtualized working models. Luckily, there are many ways for businesses looking to adapt their operating strategy to embrace any of these three paradigms. Our recent market research has...

21 Nov PUBLIC SPEAKER: HOW TO FIND NEW CUSTOMERS, GET DEALS DONE ONLINE

Posted at 07:20h in Business, Customer Experience CX, Customer Service, Finance and Banking, Leadership, Management, Marketing, Technology

Public speakers frequently give keynote speeches on topics like business leadership, change management and innovation. What they don't do as often is give you expert hints, tips, and best practices for actually attracting new customers and building your business online. So whenever we serve as...

20 Nov TALENT DEVELOPMENT, HR TRENDS, AND HUMAN CAPITAL

Posted at 07:18h in Associations, Business, Change Management, Technology, Training and Development

People are an organization's most important asset, and learning to not only recruit and retain, but also upskill and train top talent will be increasingly crucial to survival going forward. So how can you promote these topics in your organization - and embrace diversity and...

16 Nov CHANGE MANAGEMENT: DRIVING ORGANIZATIONAL CHANGE AND GROWTH

Posted at 07:17h in Business, Change Management, Creativity, Finance and Banking, Future of Work, Future Trends, Technology, Workforce Trends and Innovations

Change management speakers love to give virtual presentations and key note speeches filled with flowery prose and catchy stories about why it's important to keep up with changes in life and business. But the truth is, it's far simpler to do so than even they...

15 Nov ASSOCIATIONS SPEAKER: HOW TO STAY AHEAD OF THE CURVE

Posted at 18:07h in Associations, Advertising, Change Management, Communications and PR, Leadership, Management, Marketing, Technology

Trade secret: We're not just associations keynote speakers and futurists by day - we also head up a trade organization. BIZDEV: The International Association for Business Development and Strategic Partnerships – the trade association with teamwork at its core – strives to provide education, professional...

13 Nov FUTURE TRENDS: NEW WORKPLACE INNOVATIONS

Posted at 07:33h in Future of Work, Future Trends, Futurist, Innovation, Keynote Speakers, Personal Finance, Technology, Workforce Trends and Innovations

What's the future of work - and what new workplace innovations will define it? Partners often ask us to research and provide deeper insight into these topics. Following are just a few subjects we've been consulting on lately, and brief overviews of our findings. As...

12 Nov CUSTOMER EXPERIENCE AND CUSTOMER SERVICE: DOING IT RIGHT

Posted at 07:52h in Business, Change Management, Customer Service, Future of Work, Futurist, Innovation, Technology, Workforce Trends and Innovations

Being customer experience (CX) keynote speakers and consultants, we find ourselves being asked more and more: What's the secret to designing a great customer experience - and taking customer service to the next level? Likewise, partners often wonder: How can you create a corporate culture...