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A customer experience futurist and keynote speaker is a professional who anticipates and forecasts future trends and behaviors concerning customer experience (CX). As the name implies, these experts look towards the future, combining insights from various fields such as technology, sociology, psychology, and business to...

As many future of teaching keynote speakers and education futurists have explained, the field is undergoing rapid and exponential changes. The sudden onset of massive interest in new technology advancements like AI and machine learning is only serving to accelerate these paradigm shifts. With a...