Workforce Trends and Innovations

26 Apr CUSTOMER EXPERIENCE SPEAKER: RETHINKING CUSTOMER SERVICE

Posted at 07:00h in Customer Experience CX, Customer Service, Design Thinking, Diversity, Future of Work, Future Trends, Workforce Trends and Innovations

Topic: Customer Experience and Design Essentials: Rethinking the Customer JourneyScenario: Business executives are often great about coming up with business ideas, but struggle to implement them in user-friendly fashion – by being clear and up-front about value propositions and features, removing friction and action steps...

10 Apr TECHNOLOGY AND DIGITAL TRANSFORMATION MADE SIMPLE

Posted at 07:30h in Associations, Advertising, Customer Service, Finance and Banking, Future of Work, Marketing, Technology, Workforce Trends and Innovations

When it comes to driving business results, there's more to technology and digital transformation than you might anticipate. We break down some key points to keep in mind as you embark on your digital transformation journey in our latest summaries of recent market research:Topic: Big...

16 Mar TRAINING AND DEVELOPMENT: CYBER SECURITY AND AVOIDING BURNOUT

Posted at 06:18h in Future of Work, Futurist, Keynote Speakers, Leadership, Technology, Training and Development, Workforce Trends and Innovations

Digital disruption and change are in the air, meaning that training and development are no doubt hot topics around the virtual water cooler these days for your business. Subjects such as cyber security, new technology trends and innovations, and avoiding burnout are increasingly becoming top...

09 Feb TALENT DEVELOPMENT: MANAGING TEAMS REMOTELY AND ONLINE

Posted at 05:18h in Customer Service, Design Thinking, Future of Work, Future Trends, Training and Development, Workforce Trends and Innovations

Mastering talent development and learning to remotely management teams online doesn't have to be as difficult and time-consuming as you might suspect at first. But learning to be an effective leader does require you to consider how paradigms are shifting in the wake of a...

22 Dec WORKFORCE INNOVATION: CHANGING PLANS AND STRATEGY

Posted at 06:36h in Business, Future of Work, Future Trends, Workforce Trends and Innovations

Workforce innovation is everywhere we look in the world of business, and organizations continue to rethink game plans and operating strategies as economic and COVID-19-related uncertainty continues to rock the marketplace. Naturally, many scrappy business owners and leadership teams continue to pioneer new ways to...

08 Dec TRAINING AND DEVELOPMENT: THE ONLINE AND VIRTUAL FUTURE OF WORK

Posted at 16:47h in Training and Development, Associations, Business, Leadership, Technology, Workforce Trends and Innovations

Training and development professionals keep asking: What does it take to education upskill employees in today's remote and virtual work environment? The short answer: It certainly requires businesses (and business leaders) to get more creative. On the bright side, that doesn't mean that your efforts...

16 Nov CHANGE MANAGEMENT: DRIVING ORGANIZATIONAL CHANGE AND GROWTH

Posted at 07:17h in Business, Change Management, Creativity, Finance and Banking, Future of Work, Future Trends, Technology, Workforce Trends and Innovations

Change management speakers love to give virtual presentations and key note speeches filled with flowery prose and catchy stories about why it's important to keep up with changes in life and business. But the truth is, it's far simpler to do so than even they...

13 Nov FUTURE TRENDS: NEW WORKPLACE INNOVATIONS

Posted at 07:33h in Future of Work, Future Trends, Futurist, Innovation, Keynote Speakers, Personal Finance, Technology, Workforce Trends and Innovations

What's the future of work - and what new workplace innovations will define it? Partners often ask us to research and provide deeper insight into these topics. Following are just a few subjects we've been consulting on lately, and brief overviews of our findings. As...

12 Nov CUSTOMER EXPERIENCE AND CUSTOMER SERVICE: DOING IT RIGHT

Posted at 07:52h in Business, Change Management, Customer Service, Future of Work, Futurist, Innovation, Technology, Workforce Trends and Innovations

Being customer experience (CX) keynote speakers and consultants, we find ourselves being asked more and more: What's the secret to designing a great customer experience - and taking customer service to the next level? Likewise, partners often wonder: How can you create a corporate culture...

11 Nov CORPORATE CULTURE SPEAKER: EMPOWERING YOUR WORKFORCE

Posted at 07:32h in Creativity, Advertising, Change Management, Communications and PR, Design Thinking, Leadership, Management, Workforce Trends and Innovations

Like corporate culture keynote speakers are prone to point out, everything in business starts with mission and values. As much as topics like creativity, innovation, and new workforce trends hog headlines, your ability to successfully leverage all depends on your workforce's capacity to learn, adapt,...