26 Nov BOOKING HOSPITALITY GUEST SPEAKERS FOR BUSINESS MEETINGS, CONFERENCES AND CONVENTIONS
Hiring the best hospitality guest speakers only makes sense. as the industry thrives on the guest experience, so staying atop evolving consumer expectations and desires is key for success. Many venues and events host insightful presenters to share insider perspectives on what today’s patrons seek and how customer service must adapt accordingly. The field’s top hospitality guest speakers offer glimpses into the future from their extensive travel and research.
For example, one notable hospitality guest speaker at a recent hotel conference discussed the heightened guest emphasis on seamless technology integration. The thought leader described key amenities modern patrons expect like fast WiFi, easy Bluetooth connectivity, relevant mobile apps, and voice controls for room features. As more guests arrive with smart devices in hand, hospitality guest speakers stress that digital convenience now makes or breaks stays. The consulting pro suggested training staff to handle tech requests and ensuring back-end systems can sync well with guest gadgets.
Sustainability is another trending topic among hospitality guest speakers presently. With climate change concern rising, top advisors explain how travelers increasingly factor environmental policies into lodging decisions. To attract eco-minded guests, myriad hospitality guest speakers advise that properties promote energy-efficient upgrades, waste reduction efforts, water conservation initiatives, and local community engagement. As well, offering electric vehicle charging and bike-friendly facilities can draw sustainability-focused patrons.
Of course, multiple thought leaders still discuss the fundamentals of hospitality too – friendly service, comfortable rooms, flexible options, and relevant amenities. But with more competition, even these basics require constant refinement. Top hospitality guest speakers suggest that staff training to handle complaints and special requests can provide a key edge. And they note how data analysis helps properties understand their target guest demographics better over time for tailoring offers.
By conveying insider information and next wave customer insights, compelling hospitality guest speakers provide timely wisdom for travel sector players. As the frontline experts on guest perspectives, consulting futurists give advice to ensure that amid continual change, businesses retain their welcoming reputations and appeal to intended markets. Adjusting for emerging trends keeps hospitality thriving.