HOTELS.COM EXPERT WITNESS TESTIMONY CONSULTANT FOR LAW FIRMS

Hotels.com expert witness testimony providers assist on various legal cases related to the hospitality industry. Testifying consulting pros possess extensive knowledge of the travel, lodging, and hotel booking processes and business industry practices, which a Hotels.com expert witness would note is helpful in litigation.

1. Breach of Contract
   In the hotel industry, disputes often arise regarding service agreements, booking conditions, or customer terms. A Hotels.com expert witness reviews and evaluate whether a breach of contract occurred between a hotel and a customer, or between a hotel and a third-party booking platform. SMEs explain the expectations set by the booking website, as well as the terms and conditions that govern these agreements.
2. Fraudulent Claims and Misrepresentation
   Hotels.com expert witnesses may be involved in cases where customers or third parties file fraudulent claims or misrepresentations regarding hotel bookings. KOLs can provide insights into common fraud tactics, such as fake reviews, phishing scams, or false advertising by hotels. Leaders’ expertise helps determine whether such claims are legitimate or if a customer has been misled in the booking process.
3. Personal Injury and Liability
   Accidents and injuries that occur on hotel premises are common sources of litigation. Hotels.com expert witnesses may be asked to testify in cases involving personal injury, such as slips and falls, or incidents due to negligence. Pros assess the hotel’s responsibility, from online booking representations to the hotel’s safety standards, and clarify the duties owed to guests during their stay.
4. Data Privacy and Cybersecurity Issues
   With the increasing number of online transactions, data privacy and cybersecurity have become crucial concerns. And so a top Hotels.com expert witness weighs in on cases involving breaches of customer data, unauthorized access to sensitive information, or mishandling of personal details during online booking processes. Input helps determine whether the hotel followed adequate security protocols.
5. Discrimination and Fair Treatment
   Hotels.com expert witnesses also cover cases involving allegations of discrimination. That could include discriminatory practices in booking policies, such as refusal of service based on race, gender, or disability. The experts can assess whether the hotel followed appropriate guidelines for providing equal service to all customers, including through online platforms like Hotels.com.