In what ways do POPS keynote speakers and HR futurists see human resources evolving? Let’s talk about it…
- More automation and AI – According to the field’s top POPS keynote speakers, it will increasingly leverage automation and AI for administrative tasks, freeing up strategic focus. Chatbots for HR inquiries and AI-enabled recruiting tools will become more common.
- Closer collaboration with business leaders – There will be tighter alignment between people ops and business objectives. The function will be embedded more directly into core business planning, POPS keynote speakers say.
- Greater focus on the employee experience – The field will take a more user-centered, employee-focused approach, utilizing techniques like journey mapping to optimize the end-to-end employee experience.
- Increased use of advanced analytics – Sophisticated workforce analytics, predictive modeling, and people data science will become major components of people ops to glean insights.
- More agile, networked structures – Traditional hierarchical org structures will give way to more dynamic, agile, networked teams. The practice will enable more fluid ways of working.
- Focus on lifelong learning – With job disruption likely from technology, POPS keynote speakers say the practice will champion continuous learning and developmental opportunities for workers.
- Diversity, equity and inclusion leadership – The approach will play an integral role in diversity, equity and inclusion strategies reflecting workforce demographic changes.
- Blurred boundaries with marketing – Branding, external reputation management and other marketing functions will intersect more with people ops efforts to attract/retain talent.
- Expanded scope and influence – The people ops function will expand in headcount, resources and influence as organizations become more workforce-centric.
From POPS keynote speakers’ and HR futurists standpoint, efforts will evolve into an increasingly prominent, strategic and technologically-enabled function vital to business success.