SPEECH RECOGNITION EXPERT WITNESS TESTIMONY AND CONSULTING FOR LAW FIRMS

03 Apr SPEECH RECOGNITION EXPERT WITNESS TESTIMONY AND CONSULTING FOR LAW FIRMS

Posted at 07:44h in Uncategorized by

Speech recognition expert witness testimony consulting pros note that the technology has become a sometimes integral part of various industries from healthcare to customer service. As a result, testifying consultants get hired by attorneys and law firms to assist on legal cases involving such solutions. A top speech recognition expert witness analyzes and explains how the systems work, their potential flaws, and their implications in different contexts.

1. Intellectual Property and Patent Disputes

Technology is highly complex, and intellectual property (IP) issues are common in the field. A speech recognition expert witness determines if a patent for a speech-to-text algorithm or voice assistant has been infringed. Reviewers analyze the underlying technology to assess the novelty of the patents involved and provide technical insight into whether the disputed technology violates existing patents or copyrights.

2. Breach of Contract and Service Level Agreements (SLAs)

In commercial agreements that involve the technology, disputes may arise if one party claims the technology did not meet expectations or agreed-upon specifications. Speech recognition expert witnesses evaluate whether the systems met performance standards outlined in the contract or SLA. Pros analyze metrics such as transcription accuracy, real-time response, and integration with other systems to determine if the terms were violated.

3. Consumer Protection and Privacy Issues

With the growing use of voice tools in consumer products, privacy concerns are increasingly common. Thus a leading speech recognition expert witness assists in cases where consumers claim their private data was misused or insufficiently protected. KOLs help determine whether the speech recognition systems complied with privacy regulations such as GDPR or CCPA and if any breaches of confidentiality or unauthorized data use occurred.

4. Fraud Detection and Security Breaches

Solutions tend to be used in areas like banking and customer service for identity verification. When fraud occurs, a speech recognition expert witness analyzes whether the system properly identified the user or if security vulnerabilities were exploited. SMEs evaluate how the technology is integrated with other security measures and whether flaws in the system contributed to a breach.

5. Discrimination and Bias Cases

Also smart solutions sometimes display bias, particularly in transcription accuracy across different accents, dialects, or languages. Thus speech recognition expert witnesses are crucial in cases where these biases are claimed to lead to discriminatory practices, such as in hiring or legal contexts. SMEs assess whether the systems were trained to be fair and accurate across different populations and whether any biases exist in the algorithms.

25 Products Covered by Speech Recognition Expert Witnesses

  1. Google Assistant

  2. Apple Siri

  3. Amazon Alexa

  4. Microsoft Cortana

  5. IBM Watson Speech to Text

  6. Nuance Dragon NaturallySpeaking

  7. Otter.ai

  8. Sonix.ai

  9. Rev.com

  10. Descript

  11. Speechmatics

  12. Deepgram

  13. Verint Speech Analytics

  14. Speechly

  15. VoiceBase

  16. Trint

  17. Voysis (Acquired by Apple)

  18. Jabberwocky

  19. SpeechTexter

  20. Braina

  21. Voicera

  22. Nuance Dragon Medical

  23. Zoom’s Speech Recognition for Transcripts

  24. Dragon Legal

  25. Kaltura Speech Recognition Integration