Being customer experience (CX) keynote speakers and consultants, we find ourselves being asked more and more: What's the secret to designing a great customer experience - and taking customer service to the next level? Likewise, partners often wonder: How can you create a corporate culture...
As many new workplace trends and workforce innovations as COVID-19, political uncertainty, and market upheaval have ushered in, finding ways to successfully inspire and motivate employees is often simpler than you might suspect. In fact, as we've found in our market research, sometimes, all it...
Many top futurist speakers note: Business leadership best practices, change management essentials, and workforce trends are quickly being upended in the wake of COVID-19 and ongoing geopolitical and economic uncertainty. But despite growing market volatility, learning to surf these incoming waves of change doesn't have...
Like corporate culture keynote speakers are prone to point out, everything in business starts with mission and values. As much as topics like creativity, innovation, and new workforce trends hog headlines, your ability to successfully leverage all depends on your workforce's capacity to learn, adapt,...
The future of online job hunting and careers is increasingly moving to cloud- and software-based solutions, even as HR reps and hiring managers continue to look for working professionals who posses different skill sets than were required for success in prior years. Driven by continuing...
The future of work is here, and new workforce trends and innovations continue to emerge every day. In the wake of the COVID-19 pandemic, business leaders are also looking to adapt best practices for this brave new world. Here, in the latest installment of our...
