As customer service experts and customer experience keynote speakers, we're often asked to consider how organizations and build customer loyalty and attract new audiences. The answers are far simpler than you make suspect. Often, all it takes is a slight shift in tactics, or way...
Public speakers frequently give keynote speeches on topics like business leadership, change management and innovation. What they don't do as often is give you expert hints, tips, and best practices for actually attracting new customers and building your business online. So whenever we serve as...
People are an organization's most important asset, and learning to not only recruit and retain, but also upskill and train top talent will be increasingly crucial to survival going forward. So how can you promote these topics in your organization - and embrace diversity and...
As disruption keynote speakers, we often speak about topics like leadership, innovation, technology, and change management. But lately, we're also being asked to talk about how organizations can bounce back and quickly pivot or turn around their current strategy or operations to find success. Trade...
The future of work clearly lies in artificial intelligence (AI), automation, and workflow optimization, topics we find ourselves speaking on frequently. But market research shows that under 10% of data being collected by organizations is actually being utilized to positive effect, and many businesses still...
Change management speakers love to give virtual presentations and key note speeches filled with flowery prose and catchy stories about why it's important to keep up with changes in life and business. But the truth is, it's far simpler to do so than even they...
